These general terms and conditions apply to all deliveries to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
The purchase contract is concluded with:
Conclusion of contract
The presentation of the products in the online shop does not represent a legally binding offer, but only an invitation to order. By clicking the button [JETZT BESTELLEN / ORDER NOW] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
The statutory warranty regulations apply, insofar as the following regulations do not result in any deviations. The statutory warranty claims expire after 2 years. All of our products can be expected to have a long service life.
Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions. If you, as a consumer, make use of your right of withdrawal, you have to bear the regular costs of the return. In addition, the regulations that are detailed in the following cancellation policy apply to the right of cancellation. You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of cancellation, you must give us [name, address and e-mail address] by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to revoke this contract. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of the withdrawal. If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must send the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract to be sent back or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. This cancellation policy does not apply to the separate delivery of goods.
Prices and shipping costs
The prices stated on the product pages in this shop are final prices. In the sense of § 19 UStG no sales tax is charged and therefore not shown. There are no other taxes or costs.
The delivery takes place within Germany with DHL. The delivery time is up to 3 days. We point out any deviating delivery times on the respective product page.
Payment is made in advance. If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment. Partial payments are possible. Contact us for further details.
Retention of title
The goods remain our property until they have been paid in full.
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute settlement procedures before a consumer arbitration board.